Teamwork
Each outing depends on the coordination, communication and support between those who make the experience possible.
WORK AT CITYFUNTASTIC
Turn your talent into a better traveler experience
At CityFunTastic, we help travelers discover Puerto Vallarta, connect with its culture, and become future advocates for the destination.
We are looking for responsible, personable professionals who want to bring their ideas, personality, and commitment to service to a different kind of visitor experience.
We do more than accompany travelers. We promote Puerto Vallarta through experiences that inspire knowledge, appreciation, return visits, and recommendations.
Every team member influences what guests experience, remember, and share about the destination. That is why we combine hospitality, preparation, responsibility, and personality.
Nuestra forma de trabajar
People who make the experience work
Integridad
We work with honesty, punctuality, responsibility, confidentiality, and respect.
Spirit of service
We provide warm, thoughtful service and strive to create a better experience for travelers, colleagues, and partners.
Excelencia
We take care of the details and seek to maintain a consistent, safe and professional experience.
Innovation
We use new ideas, content and tools to continually improve our way of promoting the destination.
Iniciativa y creatividad
We value those who observe, propose solutions and contribute ideas that benefit the traveler, the destination and the team.
Perfiles CityFunTastic
Different talents, same purpose
These are some of the profiles that usually participate in our operation. Vacancy availability may vary according to CityFunTastic's needs.
Travelier
A Travelier accompanies the group as a knowledgeable local friend—providing guidance, sharing information, creating an engaging atmosphere, and helping travelers better understand Puerto Vallarta.
Main responsibilities
- Accompany small groups of travelers.
- Present information about the destination in a clear and entertaining way.
- Coordinate dynamics and moments of the experience.
- Maintain communication with operation and allies.
- Resolve situations with judgment and serenity.
- Gather guest satisfaction feedback.
What we value
- Fluent conversational Spanish and English.
- Ease of speaking in front of groups.
- Knowledge or genuine interest in Puerto Vallarta.
- Charisma, empathy, and a service-oriented attitude.
- Punctuality, responsibility and good presentation.
- Ability to follow a methodology and work as a team.
- Ability to resolve unforeseen events.
Promotion and alliances
Build relationships with hotels, travel agencies, hosts, and partners that can recommend, sell, or incorporate CityFunTastic into their guest experience.
Main responsibilities
- Present the value proposition of CityFunTastic.
- Dar seguimiento a contactos y aliados.
- Identify opportunities for collaboration.
- Maintain updated commercial information.
- Represent the brand professionally.
What we value
- Clear communication and relationship-building skills.
- Organization and monitoring.
- Knowledge of the tourism industry.
- Ease of building professional relationships.
- Results-oriented without compromising service quality.
Operational coordination
Ensures that every departure is properly prepared and smoothly operated by coordinating staff, schedules, vehicles, hotels, and operational needs.
Main responsibilities
- Review reservations and pickup points.
- Coordinar equipo, horarios y unidades.
- Maintain communication with hotels and operations.
- Prevenir y resolver incidencias.
- Verify that established standards are met.
What we value
- Excellent organization and attention to detail.
- Ability to prioritize and make decisions.
- Clear communication.
- Responsabilidad y puntualidad.
- Serenidad ante cambios e imprevistos.
- Experience in tourism or operations is preferred.
What CityFunTastic offers
An opportunity to learn, contribute and grow
Each position has its own scope, but they all share a way of working oriented to the traveler and the destination.
- Training in the CityFunTastic methodology.
- Tools and materials necessary for assigned functions.
- Direct contact with travelers and tourism professionals.
- Training in destination promotion and guest experience.
- An environment that values ideas and continuous improvement.
- Opportunities for growth based on performance and company needs.
Application process
How does the process work?
01
Tell us about yourself
Tell us about your experience, languages, availability, and area of interest.
02
Review
We review whether your background matches a current or future opportunity.
03
Conversation
If your background matches an opportunity, we will contact you to learn more about you.
04
Siguiente etapa
Depending on the position, we may request an interview, demonstration, exercise or initial training.
Submitting an application does not guarantee an interview, an available position, or employment. We will retain only the information permitted under our Privacy Policy.
Queremos conocerte
Do you identify with our way of working?
If you are interested in joining CityFunTastic, apply even if no position is currently advertised. Clearly state your area of interest and how you believe you could contribute to the experience.
To protect your information, do not send official documents, banking details, or sensitive information with your initial application. If you advance in the process, we will tell you what information is required.
Frequently asked questions
Before submitting your information
Clear information throughout the application process.