NOTICE OF PRIVACY
Your privacy and trust are very important to CityFunTastic and Info Channel S.L.U., so we want to ensure that you are aware of the measures we adopt to safeguard the privacy, integrity, treatment and protection of your Data, in accordance with the Federal Data Protection Law. Personal Data in the possession of Individuals, published in the Official Gazette of the Federation on July 5, 2010 ("Personal Data Law").
1. Identity of the "Responsible"
CityFunTastic, Info Channel, Producciones Travel Media S. de R.L. of C.V. is a legal entity duly constituted in accordance with the laws of the United Mexican States with address at Calle Havre #497-202, Colonia Fluvial Vallarta, in the Municipality of Puerto Vallarta, Jalisco, CP:48312, Mexico.
2. Data Collection
CityFunTastic, Info Channel and Producciones Travel Media SA de CV may collect from you the personal data ("Personal Data") and/or ("Financial Data") that are necessary for the proper provision of their services ("The Services").
Said Personal and/or Financial Data may include the following, which are mentioned by way of example but are not limited to:
i. Full name
ii. Contact information such as address, telephone numbers, fax number, cell phone and email.
iii. Personal identification data such as age, gender, marital status and nationality.
iv. Government information data such as the registration number in the Federal Taxpayer Registry (RFC) and/or the Unique Population Registry Code (CURP).
v. Information of third parties related to you, such as the names of family members and companions, in relation to the provision of the Services provided by the Company.
vi. Contact information for emergencies.
vii. Datos de tarjetas de crédito, así como de cuentas bancarias.
3. Purpose of Data Processing
The Personal and/or Financial Data that you provide us may be used for the following purposes:
i. Carrying out all activities related to the operation of the requested services, including, but not limited to: the processing of requests, the administration of the services, as well as the collection, clarification, investigation and billing of charges related to them. .
ii. The offer, administration and promotion of services.
iii. The offer and promotion of insurance related to the Services.
iv. The offer of products, promotions and benefits associated with the services and with the establishments that accept them, through electronic, telephone and printed media.
v. The creation and implementation of analytical and statistical processes.
vi. Carry out the collection and procurement of payments related to the Services.
vii. The performance of any complementary or auxiliary activity necessary for the provision of the Services.
viii. Contact the designated people in case of emergency.
ix. Make inquiries, investigations and reviews in relation to your complaints or claims.
x. Contact doctors and other personnel related to the purpose of the Services.
xi. Contact you for any issue related to the Services or this Privacy Notice.
4. Rights of disclosure of Personal and/or Financial Data.
Since the processing of your Personal and Financial Data is essential to offer the Services, there is the possibility that CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. requires transmitting them to Affiliated Companies, Unaffiliated Third Parties, as well as to our Business Partners and External Consultants, therefore you grant express consent to transfer them to the following entities:
(i) Unaffiliated Third Parties
CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. may transmit your Personal and Financial Data to unaffiliated third parties that provide auxiliary or complementary services to the Services, including, among others, telemarketing companies, sales agents and commission agents, data processing and card printing companies, shipping companies. of marketing material (printed or electronic), courier companies, security and transportation of securities, advertising agencies, companies for the custody and storage of information (physical or electronic media) for the purpose of them assisting in the provision of Services. .
(ii) Business Partners
CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. may transmit your Personal and Financial Data to its business partners for the purpose of said partners managing and operating complementary services to the Services such as insurance agents and companies, airlines and companies that operate together with CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. any software or computer program, as well as any computer infrastructure that serves as a platform for the provision of the Services.
(iii) External Consultants
CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. may transmit your personal data to its external consultants for the purpose of collection administration related to the Services and to defend CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. of any legal controversy that arises due to the provision of the Services, such as collection agencies or external auditors (legal and accounting).
5. Means to Exercise the "ARCO Rights"
In accordance with the Personal Data Law, you have the right to exercise your rights of access, rectification, cancellation and opposition ("ARCO Rights") directly before the Company at any time.
(i) Access: You may request information about the Personal and/or Financial Data that CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. keep in your file, by delivering to the "Specialized Public Attention Unit" the ARCO Rights Exercise form that you may request from the "Specialized Public Attention Unit".
(ii) Rectification: If any of the data is inaccurate or found to be wrong, you will have the right to request its rectification. We ask that you consider that for your protection and benefit, we may request documentation that certifies the corrections to the data that you wish to rectify.
(iii) Cancellation: You can request that the Personal and/or Financial Data that CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. keep in your file once our Services have been completed, which will be made known to you, with the understanding that the Company will not be obliged to cancel the data in the cases indicated in the Data Law.
(iv) Opposition: You will have the right at all times and for legitimate cause to oppose the processing of your Personal and/or Financial Data. However, CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. will not be obliged to suspend the processing of data in the cases indicated in the Data Law.
We remind you that the exercise of your ARCO Rights is free, with the understanding that CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. may request payment only for the justified shipping costs or reproduction costs of the information you request, in the event that any of the information is inaccurate or found to be wrong.
6. Revocation of consent
In accordance with the Personal Data Law, you have the right to exercise at any time your right to revoke consent for the processing of your Data, which will be carried out in accordance with the rules indicated in paragraph 5 above, and in accordance to the provisions of the Data Law.
7.- Changes to the Privacy Notice
Any change made to the Privacy Notice may be made by CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. through publication in a widely circulated newspaper, or through our website https://www.cityfuntastic.com/ and/or by email to the address you have registered with Us.
8. Special Public Service Unit
You are informed that this Privacy Notice is made available to you at the Specialized Customer Service Unit of CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. which has the following data:
Producciones Travel Media S.A. de C.V.
Havre #497-202, Colonia Fluvial Vallarta, en el Municipio de Puerto Vallarta, Jalisco, CP:48312
+52 55 5014 0020
Center hours: 9:00 am 6:00 pm, Monday to Friday.
corporativo@cityfuntastic.com
You will be receiving this notice, where we will share the security and personal data protection measures that CityFunTastic, Info Channel or Producciones Travel Media S.A. of C.V. applies to safeguard your information, hoping to resolve any questions or comments you may have regarding how we collect, use and protect your information.
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